Services and Support
Real People. Real Support. Real Results.
When you’re running CNC machines worth half a million dollars or more, you can’t afford slowdowns, guesswork, or outsourced support. Midwest CAM delivers expert-driven services built to keep your shop moving—fast, accurate, and stress-free.
Technical Support
No call centers. No hold lines. Just help.
When you need help, you talk to a real expert who knows your setup.
Our response time is typically within 1 to 4 business hours (Monday–Friday, 8 AM to 4:30 PM CT).
Our Services and Support at a Glance
Get hands-on CAM training built around your parts, machines, and goals.
Stay current, supported, and protected with your built-in insurance for CAM success.
From setup sheets to custom toolpaths – save time, improve consistency, and boost shop efficiency.
CAM Training
Real training. Real instructors. Real parts.
We don’t just teach buttons. We teach practical programming strategies using real-world parts, tools, and machine setups. Our training is flexible and designed to meet your team where they are, whether they’re new to GibbsCAM or refining advanced skills.
Training Options
• Live Online Classes: Interactive and led by machinists
• On-Site Training: Tailored to your parts and workflow
• One-on-One: Customized instruction for unique challenges
Course Topics May Include
• Basic Mill
• Basic Lathe
• Advanced Milling
• MTM Programming
• Custom Macro Development
Instructor Team
We have a team of readily available, experienced trainers with real machining backgrounds and practical teaching styles.
Automate the Repetitive.
Focus on the Critical.
Macros can simplify the smallest repetitive task or automate entire programming sequences and we help you get there. Whether you’re looking to speed up setup with a simple probing routine or build a macro that generates full toolpaths, we’ll tailor a solution that fits your workflow.
- Probing cycles
- Custom geometry analysis
- Feature recognition
- Automated toolpath templates
- Full part programming automation
Stay Current. Stay Competitive.
- Unlimited technical support
- Free post edits (if your machine or post level hasn’t changed)
- Access to the latest software updates
- Personalized upgrade assistance
- Software insurance to protect your investment
- The ability to purchase additional modules or training at any time
Staying on maintenance means you’re always using the most powerful, secure, and capable version of GibbsCAM. It keeps machines productive, workflows modern, and your team supported with expert help when you need it. You’ll get reminders when it’s time to renew, and we’ll guide you every step of the way.
Tutorials & Continuous Learning
Our CNC Underground newsletter delivers weekly GibbsCAM tips straight to your inbox. Our YouTube channel features real-world tutorials and tech tips designed to solve problems and spark ideas.
- Docking Panes Customization
- Simulation Verification
- Macros for Vises & Tools
- Basic Geometry Creation
GibbsCAM Tech Tips
Monthly GibbsCAM Tech Tips deliver tips and tricks to make you a better, more efficient programmer. Subscribe to our YouTube channel so that you never miss a tip!
Free GibbsCAM Webinars
GibbsCAM webinars give you a deep-dive into the powerful capabilities of individual GibbsCAM options. Learn more about how GibbsCAM simplifies all types CNC programming.
Ready to Solve Your CAM Problems for Good?
Let’s talk.
No pressure. No pitch. Just real CAM expertise.